Privacy Policy

We are Pet Portal LLC. Welcome to PetDoc.com. PetDoc.com is a website and community for finding and sharing pet health and care information and through which pet owners can support one another.

We respect your privacy and are committed to keeping confidential any personal information you share with us. Please read this privacy policy statement carefully. It covers the collection, use, disclosure, and protection of information that we collect about users through this website. This statement does not apply to those of our websites or portions of our websites that do not display or link to this statement or that have their own statement.

This statement also does not apply to any materials you post or share with us about yourself or your pet through this website, including any photos, graphics, video, profile and biographical information (e.g., name, age, breed), messages, notes, text, information, or other similar content. As a service that enables pet owners to find and share health and care information about their pets, and support one another, we assume that you intend to share such materials with our community, and that such materials are "Materials Posted on This Website" as described in our terms of use.

As described in our terms of use, this website and any content, features, products, or services offered on this website are not intended for children under the age of 13. By using this website, you represent and warrant that you are over the age of 13. If you are under the age of 13, please do not use this website. You may not create a profile or otherwise post, share, or provide any information, content, or materials to this website. If you are the parent of a child under the age of 13, please do not permit your child to use this website, create a profile or otherwise post, share, or provide any information, content or materials to this website.

We reserve the right to update this statement at any time and in any manner. We will provide notice of any changes by posting the revised policy to the applicable websites. We encourage you to periodically review this statement to be informed of our privacy practices. At any time, the statement currently published shall be our applicable privacy policy, and shall govern.

Why Do We Collect Information?

This website enables pet owners to find and share health and care information about their pets. We collect information about you and your pet because it enables us to create a community among pet owners, and to effectively deliver this service. For example, if another user leaves a message for you through our website, we will use your email address to notify you of such communication.

We also collect your information because it enables us to give you and our other customers, partners, and users convenient access to certain features and services. It enables us to verify your identity in our interactions with you, enable you to purchase certain products from us, provide you with a consistent and personalized experience, and deliver a superior level of customer service. For example, to access certain of our features, services, and other non-public areas of our website, you will be asked to sign in with a login name and password. If you choose not to provide us with the requested information, you will not be able to access such non-public areas because we cannot verify your identity. Your information also helps us keep you posted on status updates, reminders, confirmations, special offers, and events that may be of interest to you or your pet.

What Is "Personal Information"?

For purposes of this statement, "personal information" includes private information collected by us that may be used to uniquely identify a user. Personal information does not include any public information about a user that is available through federal, state, or local public records. It also does not include any information that, by itself, does not uniquely identify a user, such as raw data aggregated across many users.

Collecting and Using Information

Unless we say otherwise when collecting such information, we will use any personal information you provide to us in accordance with the terms of this statement. We will collect, use, and retain your personal information only to the extent reasonably necessary, and for the purposes we describe to you in this statement or elsewhere. Such purposes include in connection with our provision of our service to you and our other customers, partners, and users, and the operation and administration of this website.

We may combine information we collect about you from this website with information we obtain about you from other sources, including aggregate data from third parties. For purposes of research and analysis, we may also aggregate personal and other information about you with information about our other customers, partners, and users. You agree to such use and agree that we will retain complete ownership and control over any aggregate data that we compile or acquire.

Further, you also agree that we may use your information to communicate status updates, reminders, confirmations, and other messages to you related to your purchase of our products and services, or use of the features and services on our websites. We may also use your information, where we have obtained your permission to do so, to communicate special offers and promotions from us, our affiliates, and our marketing partners that may interest you. You can "opt-out" of receiving such messages by unsubscribing (http://list-manage.com/unsub.phtml?id=7d27773b20).

Sometimes we hire other companies to provide products and services to you on our behalf, such as processing transactions, hosting websites, conducting surveys, and providing customer service. We may share some of your personal information with these companies to enable them to perform such work. These companies are prohibited from using your personal information for any other purpose, are required to maintain its confidentiality, and are obligated to protect your personal information in accordance with our privacy policies.

We may also disclose your personal information to third parties where we have obtained your permission to do so and where we are required or permitted to do so by law. We will not sell your personal information to third parties without your prior permission, unless as part of a sale of the company or division or sale of the website.

Technical Information and Cookies

As is true of most websites, we gather technical information about your interaction with our website automatically, and store it in our logs. Such information includes your Internet Protocol addresses, Internet Service Provider, login name, web browser type, referring or exit pages, operating system, default language, and date and time stamps.

And, as is true of most websites, we use "cookies" - small text files that are stored on your computer that allow our web site to identify your browser, session, and your customized preferences from one visit to the next. You may configure your web browser to accept or decline cookies from our website. However, if you choose to decline cookies, you may not be able to login to use certain private areas of our website. We also will not be able to customize your experience or deliver certain interactive services and features to you.

By way of example, we may use technical information, sessions, and cookies

to provide you with a more customized experience on our website and provide you greater convenience each time you interact with us;
to make it easier for you to use different parts of our website without having to login multiple times;
to help us understand which parts of our website are the most popular and how much time our users spend in each;
to measure the effectiveness of our communications, promotional campaigns, and the searches performed on our website;
to administer our website;
to develop statistics on how often clicking on an advertisement on one of our websites results in a purchase or other action on the advertiser's website;
to study traffic patterns and trends on our website; and
to study aggregate demographic information about our users as a whole.

Protecting Your Information

We take a number of technical and procedural precautions to protect your personal information from misuse and unauthorized access or disclosure. For security reasons, only some of our safeguards are described below and only in general terms.

To safeguard your personal information, we

require passwords for access to non-public areas of the website and mask such passwords through visual encryption;
require visual authentication mechanisms to limit the creation of new user accounts through automated scripts and robots; and
ban repeated failed login attempts.

You can also help us protect your personal information by

using only secure web browsers;
employing common anti-virus and anti-malware tools on your system to keep it safe;
carefully logging out after using our website;
using strong passwords with a combination of letters and numbers;
changing your password often; and
notifying us as described at http://petdoc.com/contact if you feel your login and/or password have been compromised.

Finally, please exercise discretion and caution with respect to your personal information. We may provide public areas on our website where you can post information about yourself and others. We do not control who reads postings on our website, or how they may use or disclose such information. If you choose to voluntarily disclose personal information on public portions of our website, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. In addition, any information you post may appear in the content of third-party Internet search engines such as Google, Yahoo!, and MSN.

Third Parties

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We expressly disclaim any such responsibility. You are responsible for knowing when you are leaving our website to visit a third-party website, and for reading and understanding the terms of use and privacy policy statements for each such third-party website.

Terms of Use

Please read our terms of use to understand the terms that apply to your use of this website. By using this website, you acknowledge that you have read our terms of use and this statement, and agree to comply with them.

Contacting Us

If you have any questions or concerns about this statement, or would like to request a copy of the personal information we currently hold about you, please contact us as described at http://petdoc.com/contact. You can also reach us by regular mail at:

Pet Portal LLC
3340 Peachtree Rd NE
100 Tower Place Suite 1452
Atlanta, GA 30326